Back Office & Professional Services

Back Office & Professional Services in Abilene, Texas

Abilene provides back office and professional services companies access to an educated, dependable workforce in a market with less competition for talent than many larger Texas metros. Combining the workforce resources of a regional business center with the operating advantages of a mid-sized market, Abilene gives companies an environment where they can recruit, retain and grow their teams efficiently.

From shared services and customer support to finance, accounting, human resources and corporate operations, companies can establish and scale professional operations while maintaining access to the workforce and cost advantages that support long-term growth.

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Business & Professional Services Network

Professional services and administrative operations are an established part of Abilene’s economy, supporting industries including healthcare, education, financial services, government, manufacturing, logistics and business services. As the regional economy continues to expand across aerospace, technology, advanced manufacturing and other growing industries, demand for the professional services that support these operations creates additional opportunities for business growth.

Abilene is well positioned for operations including:

Customer Experience Centers
Shared Services Operations
Administrative Support Centers
Digital Support Functions
Professional Consulting Services
Corporate Back-Office Operations

Workforce
Education Pipeline
Cost of Doing Business & Quality of Life
Digital Connectivity

Abilene, Texas

Workforce

Abilene gives back-office and professional services employers access to an educated workforce in a labor market with less competition for talent than many larger Texas metros. Favorable conditions across professional and business services occupations allow companies to recruit and grow their teams while reducing the hiring pressures and workforce acquisition costs common in more competitive markets.

Key talent areas include:

Accounting & Finance
Human Resources
Information Technology
Business Operations
Administrative Support
Customer Service
Marketing & Communications
Management

Abilene’s professional workforce is further strengthened by talent connected to Dyess Air Force Base. Transitioning service members and military spouses bring experience in operations, human resources, information systems, administration, project management and leadership, adding another source of skilled and adaptable talent for professional services employers.

Abilene's Workforce & Demographics

Students working in the computer lab of a facility

Abilene, Texas

Education Pipeline

Abilene’s education pipeline provides employers with a consistent source of talent prepared for careers in back office and professional services. Through higher education, technical training and workforce development, students and professionals develop skills across business, accounting, finance, information technology, communications, management and other professional disciplines.

The region’s education and workforce partners include:

Abilene Christian University
Hardin-Simmons University
McMurry University
Texas State Technical College (TSTC)
Cisco College
Workforce Solutions of West Central Texas

The Development Corporation of Abilene (DCOA) works with employers, education institutions and workforce partners to align training and workforce initiatives with industry needs. This collaborative approach gives employers a voice in developing the talent pipeline and helps ensure education and training programs evolve alongside the needs of Abilene’s business community.

Abilene, Texas

Cost of Doing Business & Quality of Life

Abilene’s affordability creates advantages for both employers and employees. Competitive labor and office costs help companies manage operating expenses, while attainable housing, shorter commute times and a lower overall cost of living allow employees to make more of what they earn.

For back office and professional services employers, these advantages extend beyond cost savings. Abilene’s quality of life supports the ability to attract and retain talent, contributing to greater workforce stability and a sustainable environment for long-term growth.

Abilene's Quality of Life

Abilene, Texas

Digital Connectivity

Abilene’s expanding digital infrastructure provides back office and professional services companies with the connectivity to support technology-driven operations. Multiple telecommunications providers and fiber-optic networks serve the market, giving businesses options for reliable, high-speed connectivity.

Continued investment in Abilene’s fiber infrastructure is further expanding the community’s digital capacity, creating an environment where shared services, customer support, corporate operations and other connected businesses can establish and scale operations.